Question 1

Is Alma therapy?

Accepted Answer

No. Alma is an AI advisor inside an educational curriculum. She cannot diagnose, treat, prescribe, or provide crisis care, and she is not a licensed therapist. She is built to sit alongside therapy, or to be something structured to work with when therapy is out of reach or you are between appointments.

Question 2

What does it cost to start?

Accepted Answer

Nothing. The Audit tier is $0 forever and includes: alma enrollment intake session, personalized curriculum plan, 5 alma messages per day, daily check-ins, previews of every gated section. Enrolled is $19/month and opens every school, track, and elective, unlimited alma sessions with memory, journaling, insights, and patterns, library readings and insights, community access, progress tracking, report card, and graduation.

Question 3

How long does enrollment take?

Accepted Answer

A few minutes. You create an account (name, email, and password), then have a chat-only intake with Alma. No uploads: she builds your semester path from the conversation.

Question 4

What happens to what I tell Alma?

Accepted Answer

Your account, journal entries, and conversations are stored so Alma can remember them between sessions. To generate her replies we send relevant portions to third-party AI providers through a secure gateway. We do not sell your data. You can delete your account and all of its data from your Profile page at any time. EX University is not a HIPAA-covered healthcare provider.

Question 5

What if I am in crisis?

Accepted Answer

This is not emergency support. If you are having thoughts of self-harm, contact the 988 Suicide & Crisis Lifeline (call or text 988 in the US) or your local emergency services. Alma surfaces crisis resources when she detects crisis language, but she is not a substitute for reaching a person.

EX University: Structured Recovery for Every Kind of Loss